This training is not recorded. It is a live, instructor-led training. Full attendance and active participation for all two days are required to obtain a certificate. Our trainings are offered by demand, so register only if you will attend.

PLEASE NOTE: All participants are expected to actively participate in no less than 95% of the course; therefore, you cannot miss more than 30 minutes (collectively) of the course to successfully complete the program. 

Description: This virtual skills-based course is designed for public health leaders who manage case investigators and contact tracers supporting COVID-19 programs

Course goals:

• Strengthen the public health workforce to support culturally competent COVID-19 response activities and programming.
• Support competent and sustainable COVID-19 services that address the diverse needs of jurisdictions.
• Enhance the comprehensive leadership skills of managers working with case investigators and contact tracers.

Learning objectives:

By the end of this course, you will:

• Have knowledge of the 10 essential public health services and how they are integrated into COVID-19 Team Lead responsibilities.
• Apply COVID-19 Team Lead responsibilities to effectively manage your team.
• Discuss strategies and techniques for managing challenging situations effectively.
• Practice coaching and communication skills that empower team members.
• Apply effective leadership skills to guide COVID-19 case investigators and contact tracers.

This training is not recorded. It is a live, instructor-led training. Full attendance and active participation for all three days are required to obtain a certificate. Our trainings are offered by demand, so register only if you will attend.

PLEASE NOTE: All participants are expected to actively participate in no less than 95% of the course; therefore, you cannot miss more than 30 minutes (collectively) of the course to successfully complete the program. 

Description: Participants will learn how to conduct a case investigation interview including determining the contact elicitation window, eliciting close contact information, providing recommendations and guidelines for isolation, and addressing common concerns persons with COVID-19 may experience during isolation. Foundational and enhanced interviewing skills will be reinforced and applied throughout the CI practice sessions.

Audience: This course is designed for persons who will be conducting COVID-19 case investigation activities in their designated jurisdictions.

Course objectives:

• Apply cultural humility principles to case investigation work
• Learn how to effectively conduct a case investigation interview
• Address client challenges that arise during the interview process
• Assess the need for available support services & resources for cases 

COVID-19 resources to support Case Investigators: Please visit NNDITC-COVID19.org.

This training is not recorded. It is a live, instructor-led training. Full attendance and active participation for all three days are required to obtain a certificate. Our trainings are offered by demand, so register only if you will attend.

PLEASE NOTE: All participants are expected to actively participate in no less than 95% of the course; therefore, you cannot miss more than 30 minutes (collectively) of the course to successfully complete the program. 

Description: Participants will learn how to conduct a contact tracing interview including notifying contacts of exposure, determining the quarantine period, providing information and recommendations for quarantine, and addressing common concerns exposed persons may experience during  this time. Foundational and enhanced interviewing skills will be reinforced and applied throughout the CT practice sessions. 

Audience: This course is designed for persons who will be conducting COVID-19 contact tracing activities in their designated jurisdictions.

Course Objectives:

• Apply cultural humility principles to contact tracing work

• Learn how to effectively conduct a contact tracing interview

• Address client challenges that arise during the interview process

COVID-19 resources to support Contact Tracers: Please visit NNDITC-COVID19.org.