Event Description


Learner Learning Collaborative: Skills and Techniques to Address Challenging Situations 4/16

Date
4/16/2021
Duration
1.5 hours
Status
Full
Location
Web-based
Credit Hours
1.5


PLEASE NOTE: This training is conducted in Eastern Time by the Region 2 DITC.

Description: This Learning Collaborative will consider how to respond to challenging situations that occur during the interviews. Contact tracers and case investigators have identified concerns such as dealing with anger, disbelief, resistance, grief, and mistrust as common challenges they experience. Strategies, techniques, and skills to respond to interviewees respectfully will be discussed and applied during sessions to support your confidence in conducting the contact tracing and case investigation interviews.

This session will be conducted on April 16, 2021 from 1:00 pm - 2:30 pm Eastern Time.

© 2021 All Rights Reserved. This Website was supported by Cooperative Agreement #1NU65PS923722 from the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention.
Contact Us Log In